Privacy Policy
How we collect, use and protect your information.
Last updated: October 19, 2026
This Privacy Policy explains how Adaptoflow Company ("AdaptoFlow," "we," "us" or "our") collects, uses and shares information about you when you visit https://adaptoflow.co (the "Site"), contact us, or buy our products. By using the Site, you agree to this policy.
Information we collect
Information you give us
- Order and contact information: your name, email address, phone number, and billing and shipping address when you place an order or contact us.
- Payment information: payments are handled by our third-party payment processor. We do not receive or store your full card number. The processor handles your payment details under its own privacy policy and security standards (including PCI DSS).
- Communications: the content of emails and messages you send us.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, pages viewed, and the date and time of your visit. These server logs are used for security and to keep the Site running.
Cookies
The Site does not currently use advertising or analytics cookies. If we add analytics, advertising or an online checkout in the future, we'll update this policy and, where required by law, ask for your consent.
How we use your information
- To process, ship and deliver your orders, and to send order confirmations and tracking details
- To respond to your questions and provide customer service
- To process payments, refunds and returns, and to prevent fraud
- To confirm that customers meet our minimum age requirement of 18
- To send marketing emails, but only if you've opted in. You can unsubscribe at any time.
- To comply with legal obligations and enforce our Terms of Service
How we share information
We do not sell or rent your personal information. We share it only with:
- Service providers who help us run our business, such as our payment processor, shipping carriers, email provider and website host. They may use your information only to provide services to us.
- Legal and safety purposes: when required by law, subpoena or court order, or to protect the rights, property or safety of AdaptoFlow, our customers or others.
- Business transfers: if our business is sold or merged, customer information may be transferred as part of that transaction, subject to this policy.
Data retention
We keep order and transaction records for as long as needed to fulfill orders and to meet tax, accounting and legal requirements, generally up to seven years. We delete or anonymize other information when it is no longer needed.
Data security
The Site is served over an encrypted HTTPS connection. We use reasonable administrative, technical and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your choices and rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails, by emailing info@adaptoflow.co. Depending on where you live (for example California, Colorado, Connecticut, Virginia or other states with consumer privacy laws), you may have additional rights. We will not discriminate against you for exercising them. We'll respond to verified requests within the time required by law.
Children's privacy
Our products and Site are intended for adults 18 and older. We do not knowingly collect personal information from children under 13, and we do not sell to anyone under 18. If you believe a child has given us personal information, contact us and we'll delete it.
Links to other sites
The Site may link to other websites, such as a payment page or a shipping carrier's tracking page. We're not responsible for the privacy practices of those sites.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it last changed. Significant changes will be posted on this page.
Contact us
Adaptoflow Company
P.O. Box 1030
Marshall, NC 28753
United States
info@adaptoflow.co