Secure Shopping & Fraud Protection
How we protect your payment information, and how we keep fraudulent orders out.
Last updated: October 19, 2026
Your payment information is protected
- Encrypted connection. Our entire website is served over HTTPS, so information sent between your browser and our site is encrypted.
- Secure payment processor. All payments are handled by our third-party payment processor, which meets the Payment Card Industry Data Security Standard (PCI DSS).
- We never store card numbers. Adaptoflow Company never sees, receives or stores your full card number or security code.
- Secure payment links only. When you order by email, we send a secure payment link or invoice from our payment processor. We will never ask you to send card numbers by email, text, phone or social media.
How we prevent fraudulent orders
To protect our customers and our business, every order is reviewed before it ships. We may:
- Check the billing address (AVS) and card security code (CVV) through our payment processor
- Compare billing and shipping details, and review orders with unusual quantities, addresses or payment activity
- Contact you by email or phone to confirm an order before shipping it
- Confirm that the purchaser is 18 or older, as required by our Terms of Service
- Cancel and fully refund any order we cannot verify
We ship only to addresses in the United States and may decline to ship to freight forwarders or reshipping services.
Protect yourself from scams
- Our only website is https://adaptoflow.co, and we email only from @adaptoflow.co addresses.
- We will never ask for your password, full card number or bank login.
- If you receive a suspicious message that claims to be from AdaptoFlow, don't click its links. Forward it to info@adaptoflow.co.
Unrecognized charge?
If you see a charge from Adaptoflow Company that you don't recognize, or you think your card was used without permission, contact us right away at info@adaptoflow.co. We'll look into it within 1–2 business days and refund any unauthorized order. You can also contact your card issuer.
For billing questions about a legitimate order, please contact us first. We can usually resolve issues faster than a chargeback. See our Refund & Return Policy.
Your privacy
We never sell your personal information. Read our Privacy Policy to learn how we collect and use it.
Contact
Adaptoflow Company
P.O. Box 1030
Marshall, NC 28753
United States
info@adaptoflow.co